QUALITY POLICY
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Quality Policy
 
The Direction commitment
 
The Quality Planning
 
Matrix of the functions
 
Services Charter
 
 

Matrix of the functions

Process or activities Role Collaborates

Management of the Institute General Director  
Analysis of the formative requirements Marketing, Promotion, and Development responsible International Relations and Projects
Marketing and Promotion

Marketing, Promotion, and Development responsible

International Relations and Projects

Management of the relations with the purchasers

General Director Didactic Secretariat and Coordination
Analysis and choice of the notification to which participate General Director Didactic - Scientific Director

Elaboration of the offers (proposals)

Didactic - Scientific Director  

Exam (approval) of the offers (proposals) for the notifications

General Director Didactic - Scientific Director

Exam of the contracts deriving from the notifications

General Director Didactic - Scientific Director

Approval of the scheduled courses

General Director Didactic - Scientific Director
Approval of the Charter of Services General Director  
Planning of the scheduled activities General Director Didactic - Scientific Director

Coordination and supervision of the formative activities (scheduled or on request)

Didactic - Scientific Director Didactic Secretariat and Coordination
Definition of the entrance data of the project Didactic - Scientific Director Didactic Secretariat and Coordination
Planning of the courses (of internal or external origins) General Director Direttore Didattico - Scientifico

Exams on the project (before and after the approval), verification and validation of the project

Didactic - Scientific Director Segreteria Didattica e coordinamento

Selection of the providers of goods and services

General Director Administrative Responsible
Didactic - Scientific Director
Supplied Goods and Services Administrative Responsible  

Supplied Equipment (HW and SW)

Administrative Responsible Didactic - Scientific Director

Selection of the external Teachers

Didactic - Scientific Director  

Role of the external Teachers

Didactic - Scientific Director Administrative Responsible

Assignment of the resources (Teachers and means) to the various courses

Didactic - Scientific Director  
Planning and control of the courses Didactic - Scientific Director

Coordinators of the courses Teachers

Carrying out of the formative programs

Teachers Tutors
Controls Teachers and Coordinators Tutors

Judgement on the students’ profile  

Teachers  
Report Administrative Responsible  
Monitoring of the Quality System GQ Responsible

General Director

Management and handling of the means

General Director GQ Responsible

Prevention of the casualties

SPP Responsible  

Management of the claims

General Director

Didactic - Scientific Director

UNI EN ISO
9001:2000
 
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